I have neglected an integral part of the healthcare industry up until now. Who brings the patients to the backed-up Emergency Departments in hospitals across the country? Paramedics and EMTs (Emergency Medical Technicians). They also experience very high levels of workplace violence.
In my first-ever edited video, Josh Kapelman, Director of Education for Tufts Emergency Medical Services (EMS), explains why he teaches EMT courses instead of working on an ambulance himself.